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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Come to SIDN Connect on 29 November

  • Thursday 11 October 2018

On Thursday 29 November 2018, we're hosting the second edition of SIDN Connect at the KNVB Campus in Zeist. SIDN Connect enables stakeholders and contacts of SIDN, Connectis and SIDN Fund to get together for a day of inspiration, networking and new ideas.

Here are some of the sessions we've got lined up:

  • Richard van Hooijdonk will lead a guided tour of the business of the future. What skills does a future leader require?

  • Marleen Stikker, who recently appeared on Dutch TV's Zomergasten, will examine the special relationship between people and technology.

  • Brian Trammell will be highlighting the weaknesses in the existing internet and presenting RAINS, Another Internet Naming Service.

  • eID expert Esther Makaay will shed light on the defining trends and drivers in the field of on-line authentication.

  • DMARC helps to prevent phishing, but isn't easy to implement. Michiel de Vis will therefore outline his approach.

  • No SIDN registrar will want to miss the SIDN Debating Chamber, where several topical motions will be considered.

  • Satirical news show De Speld will take a provocative look at key issues relating to the internet industry and SIDN.

Check out the full programme on our new event website and register now.