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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Board SIDN Fund completed

  • Thursday 13 November 2014

Trude Maas-de Brouwer and Berend van Dalfzen have been appointed to the Board of the SIDN Fund. The Fund was formally established in early May by SIDN, the company behind .nl. Starting early next year, the new body is to provide financial support for projects with the potential to further increase the economic and social value of the internet in the Netherlands.

Prince Constantijn Chair of SIDN Fund’s Advisory Panel Grote belangstelling eerste call SIDN fonds First SIDN Fund application window now open Eerste aanvraagronde SIDN fonds sluit 6 mei Board selects Valerie Frissen as CEO of SIDN Fund

SIDN had previously announced that the Board would be chaired by Eddy Schuyer and other members would include Henri de Jong (Mijndomein) and Willem van Waveren (SIDN Supervisory Board member). The appointments of Maas and Van Dalfzen complete the line-up of the SIDN Fund Board.

Trude Maas-De Brouwer

Trude Maas is an independent administrator and supervisor. Her specialities are talent development, education and innovation. She also represented the Dutch Labour Party (PvdA) as a member of parliament in the periods 1998 to 1999 and 2002 to 2007. While an MP, she chaired the Standing Committee for Science Policy and Higher Education and was responsible for the Economic Affairs portfolio. Between 1971 and 1998, Maas held various management posts and directorships at BSO/Origin and CITO. From 1999 to 2006, she was president of the Hay Group Vision Society, an organisation that she founded herself. Until 2013, Maas also chaired the Van Leer Group Foundation. Current positions include chairing the Advisory Board of the Dutch Data Protection Authority.

Berend van Dalfzen

Berend van Dalfzen has been appointed to the SIDN Fund Board on the nomination of the Registrars’ Association. Until 1 September, he was Commercial Director at Vevida Services BV and now holds a similar position at Realtime Register. Van Dalfzen also chairs the Marketing and Communications Committee of the Registrars’ Association. When studying for an executive MBA degree, he specialised in good causes marketing. Van Dalfzen has also been involved in setting up two funds with similarities to the SIDN Fund.

SIDN Fund

The SIDN Fund will provide financial support to projects that promote innovation, education, research, security and trust, application reach and constructive use of the internet in the Netherlands. The SIDN Fund seeks to contribute to the prosperity and welfare of the Netherlands by increasing the economic and social value of the internet. The Fund has a starting capital of five million euros, and SIDN plans to provide a structural income.

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