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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Abuse Information Exchange disbands after 12 years

Unique partnership gave a boost to the fight against cybercrime

  • Friday 24 May 2024

At an Abuse Information Exchange meeting on Wednesday 17 April 2024, members, former directors and technical experts reflected on 12 years of very positive collaboration before agreeing to disband the association. Although fighting cybercrime remains as important as ever, many of the association's members now have their own systems, rendering the Abuse IX redundant.

Unique partnership

Back in 2012, collaboration in the fight against internet crime was in its infancy, and creation of the Abuse Information Exchange was a significant innovation. Along with SIDN, 7 Dutch internet service providers teamed up to help each other reduce the number of infected customer computers on their networks.

Abuse IX

On behalf of its members, the newly formed Abuse Information Exchange (Abuse IX for short) collected information about infections from various sources. The information was then converted to a standard format that was easy for members to process and filter, enabling them to efficiently and effectively identify key threats. As a result, member organisations were able to detect infected computers sooner and offer their customers better, earlier support. That translated into more effective infection control and increased internet security in the Netherlands. During the Abuse IX's 12 years of operation, details of at least 600 million incidents have been passed on to members.