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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Meeting of the Supervisory Board of 6 December 2022

Discussed topics

1. Agenda items

  • a. Supervisory Board

    • Self-evaluation 2023 RESOLUTION: the Supervisory Board agrees that the self-evaluation process in autumn 2023 should be overseen by an external consultant.

    • Supervisory Board members' remuneration and CEO's compensation & benefits RESOLUTION: the Supervisory Board agrees to benchmark SB members' remuneration and the CEO's compensation and benefits in 2023.

    • Appointment of Sandra Konings RESOLUTION: the Supervisory Board unanimously confirms by acclamation the appointment of Sandra Konings to the Supervisory Board with effect from 1 January 2023 for a term of 3 years. Sandra Konings is also appointed to the SB's S&S Committee.

    • Two-day Supervisory Board gathering (April 2023) RESOLUTION: the Supervisory Board agrees to the draft programme for the 2-day gathering in April 2023; including a first day consisting largely of the normal meeting followed by various presentations, and a second day consisting of a team session.

  • b. Organisation-wide KPIs for SIDN staff bonus scheme 2022

  • c. ICT, ICT infrastructure and ICT Roadmap

  • d. Legal restructuring/constitutional and regulatory changes RESOLUTION: on the basis of Article 27.1 of the Constitution, the Supervisory Board endorses the proposed separation of SIDN B.V. from SIDN, subject to the condition that no third-party objections are made by 26 December 2022. RESOLUTION: the Supervisory Board also approves the proposal that the CEO is authorised to form SIDN Groep B.V., and that the shares in SIDN B.V., SIDN Business B.V. and SIDN Deelnemingen B.V. are used to pay up the shares in SIDN Groep B.V. RESOLUTION: on the basis of Article 27 of the Constitution, the Supervisory Board adopts SIDN's revised Constitution. The proposal to revise the standing orders of both the Supervisory Board and the Executive Board on the basis of Article 29 of the Constitution will be considered at a later date. On the basis of Article 21i and 21f of the Constitution, the Supervisory Board authorises the CEO to revise the Articles of Association of SIDN Deelnemingen B.V. and of SIDN Business B.V. to ensure that they remain aligned with SIDN's Constitution. RESOLUTION: the Supervisory Board adopts the minutes 'Restructuring – motion' and 'Constitutional amendments – resolution' (including an amendment regarding erasure of the resolution regarding the standing orders – page 2, items 2 and 4). Both minutes are then duly signed by the Chair and one other member of the Supervisory Board.

  • e. IRMA - update and scenarios

  • f. SIDN's strategy, annual plan and budget for 2023 RESOLUTION: the Supervisory Board approves SIDN's strategy for 2023 to 2027, SIDN's annual plan for 2023 and budget for 2023, all without amendment.

2. Date of next meeting

Tuesday 4 April 2023.