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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Meeting of the Supervisory Board of 4 April 2023

Discussed topics

1. Agenda items

  • a. Supervisory Board

    • Appointment of Wim Hafkamp RESOLUTION: on 19 December 2022, the Supervisory Board appointed Wim Hafkamp to the Supervisory Board, with effect from 1 January 2023. Wim Hafkamp was also appointed to the S&S Committee, with effect from the same date.

    • Separation of SIDN and amendment of SIDN's constitution RESOLUTION: on 27 December 2022, the Supervisory Board resolved on the separation of SIDN and the amendment of SIDN's constitution, with effect from the date of the separation.

    • Appointment of Gerben van Leeuwen as Chair of the S&S Committee RESOLUTION: on 31 December 2022, the Supervisory Board appointed Gerben van Leeuwen to the Chair of the Supervisory Board's Security and Stability Committee, with effect from 1 January 2023.

    • Approval of the CEO's expenses claims RESOLUTION: the Supervisory Board resolves that the Chair of the Audit Committee should approve the CEO's expenses claims.

    • Annual discussion with the CEO 2022

    • Standing Orders of the Supervisory Board and of the Executive Board RESOLUTION: the Supervisory Board approves replacement of the existing Standing Orders of the Supervisory Board of SIDN, with effect from 4 April 2023. The following documents were adopted:

      • Statement of Principles and Best Practices for the Supervisory Board of SIDN

      • Standing Orders relating to Membership of and Candidate Profiles for the Supervisory Board

      • Standing Orders of the Audit Committee

      • Standing Orders of the Selection, Appointments and Remuneration Committee

      • Standing Orders of the Security and Stability Committee

      RESOLUTION: the Supervisory Board gives approval for the CEO of the foundation to amend the Standing Orders of the Executive Board, with effect from 1 June 2023.

    • Supervisory Board members' remuneration with effect from 1 January 2023 RESOLUTION: the Supervisory Board confirms the decision taken outside the meeting regarding the level of remuneration to be paid to Supervisory Board members, with effect from 1 January 2023.

  • b. Annual reports and financial statements

    • Auditors' report on SIDN for 2022

    • SIDN Annual Report for 2022 / CEO's Report RESOLUTION: the Supervisory Board notes the CEO's report and approves it in accordance with the motion on the agenda. In his report, as required by Article 11.4 of the Statement of Principles and Best Practices for the Supervisory Board of SIDN, the CEO confirms that he has fully and honestly disclosed to the Supervisory Board all the information that the Supervisory Board requires for the performance of its duties. RESOLUTION: in accordance with Article 21a of the constitution, with effect from 4 April 2023, the Supervisory Board authorises the CEO of SIDN to adopt SIDN's Annual Financial Statement for 2022 and, with effect from the same date, discharges the CEO of responsibility for the policies pursued in 2022.

    • Annual Report of SIDN Deelnemingen B.V. 2022 RESOLUTION: the Supervisory Board authorises the CEO, in his capacity as SIDN's representative at the shareholders' general meeting of SIDN Deelnemingen B.V., to approve the Annual Financial Statement of SIDN Deelnemingen B.V. for 2022, as presented to the Supervisory Board, and to discharge the CEO of SIDN Deelnemingen B.V. of responsibility for the policies pursued in 2022.

    • Annual Report of SIDN Business B.V. 2022 RESOLUTION: the Supervisory Board authorises the CEO, in his capacity as SIDN's representative at the shareholders' general meeting of SIDN Business B.V., to approve the Annual Financial Statement of SIDN Business B.V. for 2022, as presented to the Supervisory Board, and to discharge the CEO of SIDN Business B.V. of responsibility for the policies pursued in 2022.

  • c. Management outline

    • ICANN in Hamburg (October 2023) RESOLUTION: the Supervisory Board will attend the ICANN Annual General Meeting in Hamburg (22 to 27 October 2023), where SB members will take part in a session with representatives of the boards of various other ccTLDs.

    • ICT transition

    • Top structure RESOLUTION: in accordance with the motion, the Supervisory Board resolves to:

      • Increase the size of the Executive Board as proposed

      • Amend the Standing Orders of the Executive Board accordingly

At the end of the formal meeting, a presentation was made regarding the development of European legislation and the implications, and regarding 2 projects supported by SIDN Fund, namely Publicroam and DIVD.

2. Date of next meeting

Maandag 19 June 2023.