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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

Meeting of the Supervisory Board of 12 December 2023

Topics discussed

1. Agenda items

  • a. Supervisory Board

    • Externally supervised self-evaluation 2023

    • Report of the Selection, Appointments and Remuneration Committee

      • Appointment of Supervisory Board member RESOLUTION: The SB appointed Olaf Kolkman to the Supervisory Board.

      • Reappointment of Gerben van Leeuwen RESOLUTION: The SB appointed Gerben van Leeuwen to the Supervisory Board for a second term of office, having considered a positive recommendation by the Board of the Registrars' Association.

    • Supervisory Board members' remuneration with effect from 1 January 2024 RESOLUTION: The Supervisory Board approved the proposal regarding members' remuneration with effect from 1 January 2024.

    • Standing Orders of the Executive Board and amendment of the Constitution RESOLUTION: The Supervisory Board approved the Executive Board's adoption of the tabled Standing Orders of the Executive Board. The SB also adopted the amended Constitution thus also authorising the Executive Board to make corresponding amendments to the Articles of Association of all subsidiary companies.

    • Policy on remuneration of senior personnel RESOLUTION: The Supervisory Board approved the proposed policy on the remuneration of senior SIDN personnel.

    • Update to outside roles of Supervisory Board and Executive Board members RESOLUTION: The Supervisory Board approved the update to the outside roles declared by one of its members.

    • Draft agenda for 2-day Supervisory Board meeting (April 2024)

  • b. Management outline

  • c. Security and stability

    • Report of the Security and Stability Committee

  • d. Update regarding collaboration with CIRA

  • e. Finance

    • Report of the Audit Committee

  • f. Annual plan and budget 2024 RESOLUTION: The Supervisory Board authorised the Executive Board to adopt SIDN's proposed annual plan and budget for 2024.

2 Date(s) of next (scheduled) meeting(s)

Monday 8 and Tuesday 9 April 2024.

NB: additional (online) meetings were scheduled for 27 February and 18 March 2024 to discuss DNS-related collaboration with CIRA (Fury).