Mail texts about mail traffic to cancelled domain names

This is a general version of the personalized mails

The information below is a general version of the information we send by e-mail if we strongly suspect that mail is still being sent to a cancelled domain name. More detailed information is given on the page 'Mail traffic to a cancelled domain name'.

The mail we send with an individual domain name.

Important information about your cancelled domain name [domain name]

Mail traffic may still be going to your cacelled domain

This is a message from SIDN, the organisation that operates the .nl domain. In that role, we're responsible for the domain name [domain name], which you cancelled on [date]. Now that you've cancelled the registration, any e-mail addresses linked to [domain name] won't work. However, it looks as if people are still sending mail to your old domain, and that could lead to problems. We're therefore writing to point out the potential risks.

What's the problem?

As the organisation with overall responsibility for .nl domain names, we are able to see when mail is apparently still being sent to cancelled domains. And we believe that mail intended for you or your organisation may well be going to your old addresses.

From [date], it will be possible for someone else to register your old domain name. If they do, they may get access to mail that's really meant for you, possibly including personal and/or sensitive information. That could have very undesirable consequences.

NB: We can't tell what e-mail addresses are involved, see your mail or read its contents.

Risk assessment

On the basis of the volume of mail-related queries sent to our systems, combined with other indicators, we estimate that the risk associated with [domain name] is [low/moderate/high]. Details of how we estimate risk are available from our special information page on sidn.nl.

What can you do about it?

Check your mail archive

If possible, check your mail archive to see who has sent mail to addresses at [domain name]. Then contact the people and organisations in question to tell them that the addresses they used have been withdrawn.

Consider reinstating the quarantined domain name

When a domain name is cancelled, it initially goes into quarantine for forty days. At the end of that period, it's released, enabling anyone to re-register it. The quarantine period for [domain name] expires in [amount of days] days, on [date]. Until then, as the former registrant, you are the only person or organisation that's allowed to reinstate the quarantined domain name (in other words, make it active again). You can do that through the service provider (registrar) that managed the registration before, [name registrar], or through another service provider. By reinstating the domain name, you'll be able to see who is still mailing your old addresses, in order to get in touch with them.

NB: There may be a charge for reinstating a quarantined domain name. For details, see our information page.

About SIDN

SIDN manages the .nl domain. We make it possible to register domain names and ensure that registered domains are always reachable from anywhere in the world. As a non-profit foundation, we work hard to keep the .nl domain secure and prevent the abuse of domain names. It's because we want to make the internet secure that we make former registrants aware of the risks sometimes associated with cancelling domain names. For details of our work, visit www.sidn.nl.

Feel free to get in touch if you've got a question

Additional information is available from our website. If you've got a question that isn't answered there, feel free to get in touch. You can reach us on working days between 8.30am and 5pm (Dutch time) by calling +31 26 352 5555 or mailing support@sidn.nl.

What do you think of this e-mail?

We're trying to find out how effective our alerting service is, and we'd love to get your feedback. So, would you mind answering a few short questions? It'll take 2 minutes at most. Go to the questionnaire


The mail we send with multiple domain names

Important information about your cancelled domain names

Mail traffic may still be going to your cacelled domains

This is a message from SIDN, the organisation that operates the .nl domain. In that role, we're responsible for the domain names that you recently cancelled. Now that you've cancelled the registrations, any e-mail addresses linked to the names won't work. However, it looks as if people are still sending mail to your old domains, and that could lead to problems. We're therefore writing to point out the potential risks.

What's the problem?

As the organisation with overall responsibility for .nl domain names, we are able to see when mail is apparently still being sent to cancelled domains. And we believe that mail intended for you or your organisation may well be going to your old addresses.

Before long, it will be possible for other people to register your old domain names. If they do, they may get access to mail that's really meant for you, possibly including personal and/or sensitive information. That could have very undesirable consequences.

NB: We can't tell what e-mail addresses are involved, see your mail or read its contents.

Which domain names are involved?

Domain name

Risk assessment

Days until quarantine end date

Quarantine end date

Former registrar

[domain1.nl]

[low/moderate/high]

[amount of days]

[date]

[name of former registrar]

[domain2.nl]

[low/moderate/high]

[amount of days]

[date]

[name of former registrar]

Risk assessment

On the basis of the volume of mail-related queries sent to our systems, combined with other indicators, we can estimate the risk associated with a domain name. Our risk estimates for your cancelled domain names are given in the table above. Details of how we estimate risk are available from our special information page on sidn.nl.

What can you do about it?

Check your mail archive

If possible, check your mail archive to see who has sent mail to addresses at your cancelled domains. Then contact the people and organisations in question to tell them that the addresses they used have been withdrawn.

Consider reinstating the quarantined domain names

When a domain name is cancelled, it initially goes into quarantine for forty days. At the end of that period, it's released, enabling anyone to re-register it. The table above shows when the quarantine periods for your cancelled domain names are going to end. Until the dates shown, as the former registrant, you are the only person or organisation that's allowed to reinstate the quarantined domain names (in other words, make them active again). You can do that through the service provider (registrar) that managed the registrations before, or through another service provider. By reinstating the domain names, you'll be able to see who is still mailing your old addresses, in order to get in touch with them.

NB: There may be a charge for reinstating a quarantined domain name. For details, see our information page.

About SIDN

SIDN manages the .nl domain. We make it possible to register domain names and ensure that registered domains are always reachable from anywhere in the world. As a non-profit foundation, we work hard to keep the .nl domain secure and prevent the abuse of domain names. It's because we want to make the internet secure that we make former registrants aware of the risks sometimes associated with cancelling domain names. For details of our work, visit www.sidn.nl.

Feel free to get in touch if you've got a question

Additional information is available from our website. If you've got a question that isn't answered there, feel free to get in touch. You can reach us on working days between 8.30am and 5pm (Dutch time) by calling +31 26 352 5555 or mailing support@sidn.nl.

What do you think of this e-mail?

We're trying to find out how effective our alerting service is, and we'd love to get your feedback. So, would you mind answering a few short questions? It'll take 2 minutes at most. Go to the questionnaire