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Frequently asked questions

  • I am looking for a domain name registrant. Where can I look it up?

    The Whois is an easy-to-use tool for checking the availability of a .nl domain name. If the domain name is already taken, you can see who has registered it.

    On the page looking up a domain name you will find more information about what a domain name is, how the Whois works and how the privacy of personal data is protected. Alternatively, you can go straight to look for a domain name via the Whois.

  • I would like to transfer my domain name to another registrar. What is the procedure?

    To get your domain name transferred, you need the token (unique ID number) for your domain name. Your existing registrar has the token and is obliged to give it to you within five days, if you ask for it. The procedure for changing your registrar is described on the page transferring your domain name.

  • The details registered about me/my company are incorrect or out of date. How can I get them updated?

    To update the contact details associated with your domain name, you need to contact your registrar. Read more about updating contact details.

  • Why is my domain name in quarantine?

    When a domain name is cancelled, we aren't told the reason, so we can't tell you. You'll need to ask your registrar. The advantage of quarantine is that, if a name's cancelled by mistake, you can always get it back.

    One common reason is that the contract between you and your registrar says you've got to renew the registration every year. If you haven't set up automatic renewal and you don't renew manually, the registration will expire.

  • Ik heb een klacht over mijn provider/registrar. Kan ik daarvoor bij SIDN terecht?

    Wanneer je een klacht hebt over of een geschil met je registrar dan zijn er verschillende mogelijkheden om tot een oplossing te komen. Hierover lees je meer op pagina klacht over registrar. SIDN heeft geen formele klachtenprocedure voor het behandelen van een klacht over jouw registrar.

  • What conditions do I have to meet as a registrar?

    Would you like to be able to register domain names for customers or for your own organisation by dealing directly with SIDN? If so, you can become a .nl registrar. Read more about the conditions and how to apply for registrar status on the page becoming a registrar.

More frequently asked questions

A great compensation and benefits package

SIDN plays a vital role in the internet community. Within the organisation, there is a strong sense that we are working for the good of the nation and the wider world. That makes SIDN an inspiring place to work, where people feel motivated to perform at the highest level. We take pride in our aspirational culture, and the people who drive it are rewarded well.

Inspiring setting

We have a team of about a hundred people working here. The atmosphere's informal, and we believe in giving people responsibility and the scope to use it. Our offices are light, open and modern. They're also handily located, just five minutes' drive from the Velperbroek exit on the A12. Another bonus is regular team get-togethers, socials and recreational activities such as yoga classes and table football challenges.

Personal development

We think it's important that you have ample opportunity to continue your personal development and education. So, as an SIDN employee, you'll get a generous training budget and access to personal coaching. SIDN is itself a developing organisation. We are energetically pursuing our ambition of being an agile organisation, able to respond to changes in the market and our customers' needs. Realisation of that goal implies people working together in multidisciplinary teams.

A great compensation and benefits package

At SIDN, you'll earn a salary that matches market norms, and you'll automatically be enrolled in our well-provisioned pension scheme. All aspects of our compensation and benefits packages are designed to make working here attractive. You can choose between a MacBook or HP Laptop and you'll be issued with a work iPhone.

But that is not all. Other benefits include:

  • An 8% holiday pay and a 13th month

  • A variable, collective bonus of up to 4%

  • A nice extra bonus if you introduce new colleagues to us

  • 25 days' holiday and scope for building up to 13 days' occasional leave entitlement, if you work full time

  • An attractive pension with ABP, with an 80% contribution from SIDN

  • Full reimbursement of travel expenses if you come to work by public transport

  • Travel allowance of €0.21 per kilometre if you come in by car

  • Travel allowance of €0.31 per kilometre for business travel

  • A daily home working allowance for every day that you work from home

  • A complete, healthy home office

  • €55 net a month for your home broadband

  • €25 a month (gross) contribution to your health insurance

  • 100% continued payment when taking additional birth leave

  • €500 a year, which you can spend on a social cause of your choice

  • Registration of your own .nl domainname and hosting package

  • Education and training opportunities tailored to your wishes

  • Professional coaching and budget coaching

  • A relocation allowance if taking the job means moving house

Article by:

Portrait photo of Joanna Klaver, HR Manager at SIDN

Joanna Bonjernoor

HR-manager

If you have questions about our job offers you can contact me.